Following is a list of Frequently Asked Questions. If you have a question that is not provided below, or would like to submit a comment, please email us, or call 800-555-1234.

  1. If you forgot your password, you can have it emailed to you by following the simple prompts on the log-in screen.

    1.     Go to log-in

    2.     Click on the Forgot your password link

    3.     Enter your User ID

    4.     An email containing a temporary password will be sent to the address on file

    5.   Log-in using your temporary password

    6.   To change your password to your preference, click on your name in the top right corner, next to the "log out" link.

    7.   Type your new password in the "New Password" and "Confirm Password" boxes, then click save. Remember, passwords are case sensitive and must be at least 6 characters and contain at least 1 letter and 1 number

  2. One of our customer service representatives can locate your User ID by searching our database by your company name, email address, or first and last name. Please send your information via our Contact form and someone will reach out ASAP to assist.

  3. Use our Contact Us form and let us know which documents you need.

  4. Please send them to:


    Bearing Headquarters
    PO Box 6267
    2550 S. 25th Ave.
    Broadview, IL 60155

  5. All returns require an RGA number. Use our Contact Us page to request your specific RGA number.

    All returned items must be in like new condition, never used and subject to inspection. Any applicable restocking charges or non-returnable items will be noted on the RGA.

  6. Use our Contact Us page and send a few details about your order and the issue you are having. A representative will be in touch ASAP to help.

  7. Please send the details via our Contact Us form and we will direct you to the appropriate team member for assistance with your specific question.

    1. Sign In to your account
    2. After you sign in, Click on your name located in the top right corner, next to the "log out" link
    3. Type your preferred password in to the "new password" and "confirm new password" boxes,then click the "save" button. Remember, passwords are case sensitive and must be at least 6 characters and contain at least 1 letter and 1 number
  8. No. There is no minimum requirement to place an order.

  9. Our preferred carrier is UPS, but you may choose the carrier of your choice during the checkout process.

  10. In stock items ordered before 2:30 often ship the same day, but no later than the following morning. UPS standard delivery is 1-3 days based upon the ship-to address. If you require expedited shipping, please indicate it during check out. We can also ship many items to your local Bearing Headquarters branch for free or reduced freight charges. If you would prefer this shipping method, please place your order using the Request a Quote form and include a note that you would like to pick up from a local branch.

  11. You may pay using your Visa, MasterCard, or American Express. Credit Terms can be established with an open account. 

  12. Can't find what you need in our catalog?  Use our Contact Us form to let us know what you are looking for and we will get back to you right away to discuss options.

  13. We have many resources for you to learn more about our products and manufacturers.